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Tria Health’s pharmacists will go above and beyond for our members. < Back Tria Triumph #132 Today’s #TriaTriumph truly highlights how Tria Health’s pharmacists will go above and beyond for our members. A member’s child was suffering from severe plaque psoriasis and desperately needed treatment and medication. However, for several weeks, they were having unknown insurance and claim processing issues and were unable to receive the necessary medication/treatment. The patient reached out to their insurance, specialty pharmacy, and prescribing physician for answers, but she left each conversation without answers, confused, and frustrated. Our Tria Health pharmacist understood their frustration and concern and set out on a lengthy journey to solve the problem. First, she contacted the specialty pharmacy and was redirected several times. Eventually they told her to contact another department. The next day, she called again and demanded to talk with a clinician so that she could explain the issues and push for a solution. Our pharmacist was put on hold for over an hour! In the end, they discovered that the prior authorization was approved incorrectly because the starter dose was not included. The prescription was rewritten which allowed the prior authorization to be inputted correctly. The pharmacy filled the medication and quickly prepared it to be shipped to the patient. Thanks to the additional effort our Tria Health pharmacist, the endless cycle of confusing phone calls were resolved. The member was incredibly grateful they were able to find someone to listen to them and find a solution. At #TriaHealth we guarantee that our pharmacists will be devoted to your situation and in getting the answers that you deserve. Previous Next

Stay up to date in the world of medicine and health with a Tria Health webinar. Debunking Diabetes Myths: Separating Fact from Fiction November 8, 2023 | 11:30 AM CST Save My Spot Diabetes affects a lot of people. For most plans, it is one of the highest costing conditions, especially with the increased utilization of GLP-1 medications. Learn about some myths associated with diabetes management and how you can develop plan strategies to provide better diabetes and medication management. Four Common Myths Associated with Diabetes Myth #1: "I’m overweight, so I’m going to get diabetes." Discover the truth about the relationship between weight and diabetes risk and learn practical strategies for maintaining a healthy lifestyle. Myth #2: "I have to completely change my diet to control my A1c." Explore the real impact of diet on managing A1c and learn valuable tips patients can take for making sustainable, effective dietary choices. Myth #3: "I’ll keep getting new medications added to manage my diabetes." Gain insights into medication management for diabetes and discover strategies for achieving stability and balance in your plan. Myth #4: "I’m going to be on medications for the rest of my life." Uncover the nuances of diabetes medications and understand when they are truly necessary, as well as how to potentially reduce reliance on them. Sign me up! November 8, 2023 | 11:30 AM CST I want to register for this webinar, Sign me up! First Name Last Name Email Company (Optional) City State Question? Submit Thanks for submitting! Presented by: Sarah Ochs PharmD, CDCES, CSOWM Lead Clinical Pharmacist III – Patient and Client Relations Jamie Hayes Board Certified Health Coach

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"This service has been life changing and a critical part of my..." < Back Patient Testimonial - Judy "This service has been life changing and a critical part of my cancer survivorship plan. Dealing with so many side effects is daunting and between all of the specialists they seem to have an attitude of yes, those side effects are a part of treatment. The Tria Health pharmacists have listened to every aspect of my side effects - major and minor - and are so knowledgeable, accessible and flexible. I honestly don't know what I'd have done without them though likely would have given up on my aromatase inhibitor therapy. Now, I'm nearly 18 months into my 5 years and confident I can complete the 5 year recommendation - which sets me up for the best possible long-term outcome. Thanks so much!" Previous Next

Our tobacco cessation program has a huge impact. < Back Tria Triumph #136 In this #TriaTriumph, it is evident how our tobacco cessation program has a huge impact on our patient’s overall health. Our pharmacist was able to graduate a tobacco cessation patient today! This patient had been working on quitting for three years. She would smoke when she was stressed and felt defeated that she had not completely quit. This patient’s biggest motivation for quitting was her daughter. Our pharmacist was able to have her focus on the small victories like not smoking in her car, cleaning up her smoking area or cutting back on a cigarette. With lots of perseverance, this patient has not smoked a cigarette since October! She rarely has cravings anymore and when she does, she reaches for a piece of gum. Because of the #TriaHealth program, her daughter can now enjoy family time with her on their screened in porch that is now a smoke free zone. Quitting is not always easy or quick, but our pharmacists are here to help. They are specially trained in behavior modification and can determine if nicotine replacement is appropriate. Additionally, they coordinate care with members prescribing physicians and work with the patient on an on-going basis to develop a plan for long-term success. Previous Next

"I look forward to the call with the pharmacist..." < Back Patient Testimonial - Robin "I look forward to the call with the pharmacist. They are so engaged in helping people live healthier lives and utilize necessary medications to the best advantage and to making sure there are no possible reactions between medications. I was feeling kind of down and stressed due to the COVID situation that has affected everyone, and my pharmacist was so understanding, calming and reassuring to me. He gave me a suggestion for my doctor and just listened to me pour my heart out. For some reason, I felt very comfortable talking to him honestly, and that is exactly the type of person that Tria should have doing these calls. This is a very valuable service and I hope more people take advantage of it." Previous Next

If you have any questions, contact the Tria Health Help Desk! Contact 1729 Grand Blvd, Suite #21 Kansas City, MO 64108 913-322-8456 Toll Free: 888-799-8742 Mon-Th 8am - 9pm CST Fri 8am-7pm Sat 9am - 5pm info@triahealth.com First Name Last Name Email Phone I am a... Message Thanks for submitting! Send Address

How to Successfully Integrate Remote Monitoring Into Your Healthcare Strategy

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